DRES facilitates both live captioning and ASL-English interpretation for students with documented hearing loss, covering various aspects of campus life such as classes, meetings, and events. To initiate the registration process, please visit the DRES website’s homepage.

For faculty, staff, and other campus employees, DRES offers assistance in coordinating interpreting and captioning services through our request system, Usked. Hosting departments or units can reach out to us for Interpreting (dres-interpreting@illinois.edu) or Live Captioning (dres-live-captioning@illinois.edu) services, with billing information detailed on our Non-Student Billing Info page (see the button on the right above).

If you possess a Usked account for regular requests, please log in to submit a new request specifically for registered DRES students and UIUC faculty/staff. Our staff will follow up if further details are needed, and you will receive email notifications upon request fulfillment. If you do not have a Usked account, kindly email dres-interpreting@illinois.edu for Interpreting or dres-live-captioning@illinois.edu for Live Captioning services and they will help you set up an account to make your requests.

DRES extends Interpreter services and Live Captioning support to Deaf/Hard of Hearing individuals attending public events at venues such as the State Farm Center, Memorial Stadium, the Krannert Center for the Performing Arts, or graduation ceremonies upon request. To request these services, please email dres-interpreting@illinois.edu for interpreters or dres-live-captioning@illinois.edu for live captioning.

For campus conferences, DRES exclusively provides Interpreting and Live Captioning services upon confirmation of attendance from registered DRES students or faculty/staff who have requested accommodations. Non-affiliated conferences are responsible for arranging their own services. For inquiries or assistance, contact Tina Cowsert at tcowsert@illinois.edu.

We appreciate advance notice for service requests, ideally at least one week for remote/virtual services and two weeks for in-person interpreting. All live captioning services are currently provided remotely. To cancel a service, please notify dres-interpreting@illinois.edu and/or dres-live-captioning@illinois.edu as early as possible.

Cancellation notice of at least 2 business days is required for ASL Interpreters or Live Captioning to avoid charges. For Zoom meetings requiring accommodations, please ensure non-authenticated users can join to allow access for interpreters and captioners. Contact us for further assistance or questions.