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Student Services
DRES facilitates both live captioning and ASL-English interpretation for students with documented hearing loss, covering various aspects of campus life such as classes, meetings, and events. To initiate the registration process, please visit the DRES Application Process webpage.
Campus Employee Services
For faculty, staff, and other campus employees, DRES offers assistance in coordinating interpreting and captioning services through our request system, Usked. Hosting departments or units can reach out to us for Interpreting or Live Captioning services, with billing information detailed on our Non-Student Billing Info page.
If you possess a Usked account for regular requests, please log in to submit a new request specifically for registered DRES students and U. of I. faculty/staff. Our staff will follow up if further details are needed, and you will receive email notifications upon request fulfillment. If you do not have a Usked account, kindly email us for Interpreting or Live Captioning services and we will help you set up an account to make your requests.
Public University Events
DRES extends Interpreter services and Live Captioning support to Deaf/Hard of Hearing individuals attending public events at venues such as the State Farm Center, Memorial Stadium, the Krannert Center for the Performing Arts, or graduation ceremonies upon request. If you are attending a public event and need deaf services, please visit the Illinois Commencement Accessibility page to request ASL Interpreting or Live Captioning for public events.
Conferences
For campus conferences, DRES exclusively provides Interpreting and Live Captioning services upon confirmation of attendance from registered DRES students or faculty/staff who have requested accommodations.
Conferences not affiliated with the University of Illinois Urbana-Champaign are responsible for arranging their own services. Please visit the Illinois Deaf and Hard of Hearing Commission (IDHHC) website to find and hire ASL interpreters for your event.
Scheduling and Cancellation
We appreciate advance notice for service requests, ideally at least one week (preferably two weeks or more) for remote/virtual services and two weeks for in-person interpreting. All live captioning services are currently provided remotely.
To cancel a service, please notify dres-interpreting@illinois.edu and/or dres-live-captioning@illinois.edu as early as possible. Cancellation notice of at least two business days is required for ASL Interpreters or Live Captioning to avoid possible charges. For Zoom meetings requiring accommodations, please ensure non-authenticated users can join to allow access for interpreters and captioners. Contact us for further assistance or questions.